An interim report by the independent reviewer is available below.
The final report by the independent reviewer is available below.
The Life Code Review has now concluded, with final recommendations to strengthen protections for customers and support high standards of practice across the life insurance industry.
You can explore the Independent Reviewer’s findings and recommendations in the final report, along with earlier materials from the review process.
You have the opportunity to help shape a Life Code that works effectively for customers and supports high standards of practice across the life insurance industry.
We invite anyone, including Australian customers, industry representatives, consumer and community organisations and regulators to make a submission and have their say.
Submissions on the interim report closed on Friday 15 May 2026. If you would like to make a submission but haven’t yet done so, please contact the Review Secretariat by emailing secretariat@lifecodereview.org.au